Zoom Meeting FAQ

Can I join a test meeting to familiarize myself with Zoom?

You sure can.

Visit http://zoom.us/test and follow the prompts to join a test meeting, where you can test your systems audio and video and familiarize yourself with the Zoom platform.

You can also check this link to learn more about how Zoom works on your device.

The test meeting link is also a good way to test your internet connection with Zoom.

How do I join a Zoom meeting?

We provide registered attendees a Join Link for their session. Use that link to join from any PC, Mac, Linux, iOS or Android device. Your default browser may ask for permission to open Zoom.

In some cases, we provide a call in phone number as an option. To join by phone, dial the provided number and enter the provided meeting ID number when prompted. In most cases, you will also be prompted to enter the meeting password.

If you have installed the iOS or Android App on your mobile device or the desktop client software on your PC or MAC, you will probably be asked if you want to open the Zoom software instead of joining via your browser.

Should I download the Zoom app/desktop client?

You can join a Zoom meeting via the most popular web browsers without downloading the Zoom software. The Zoom software does offer some enhanced viewing and participation options.

If you’re only attending one Zoom meeting, there’s probably no reason to download the software, but if you plan to attend multiple events it is probably worth the time and effort.

Where do I download the Zoom app?

Any tips for making the most of the Zoom meeting experience?

Here are a few tips:

  • Sign on a few minutes early so you can settle in before we start.
  • Mute your microphone when not speaking.
  • Consider wearing headphones or earbuds if you are joining the meeting from a noisy environment.
  • Make use of the platform’s chat feature if you have questions or comments.
  • If you share your video feed, remember that everything you camera sees is shared with everyone attending the meeting.

Are training certificates provided after online sessions?

Explorations Early Learning provides certificates for sessions we sponsor. When another organization sponsors the training, the certificate may be available from Explorations Early Learning or the sponsoring organization. In some cases (usually free sessions) certificates may not be offered.

In most cases, attendees are required to “sign in” during the session with an eight digit personal ID number to prove attendance and then complete an online evaluation after the session to be eligible for a certificate.

It is the attendees responsibility to determine if the certificates we issue meet in-service training requirements in their area.

Can I see a sample certificate?



When Explorations Early Learning is in charge of issuing certificates, we will email them in PDF form to attendees who both signed in to the session and completed the post session evaluation.

How do attendees sign in during a session?

To sign in during an online session, just send a chat message to the meeting host (usually Explorations Early Learning or Jeff A Johnson) with your name and your eight digit personal ID number for the session.

The eight digit ID is created at registration and appears in the email you receive after registering.

You can learn more about using the chat feature on the Zoom meeting platform here.

We understand this process may be a bit of a pain, but it helps us verify your attendance if that is necessary.

Where do I find the post-session evaluation form?

You’ll find the post session evaluation form here.

We require attendees to complete this form before issuing a training certificate.

We hope all attendees will complete the form–it helps us improve the quality of the sessions we offer.

What if I need a certificate with an original signature?

We can make this happen for a small fee to cover postage and time. In many cases, this is an option available during registration.